About Fusion

Fusion Power Systems is an Australian based customer centric organisation dedicated to providing excellence in the maintenance and supply of critical infrastructure for commercial organisations.

Who we are

We are a team of dedicated professionals who work tirelessly to ensure that critical infrastructure like UPS systems, air conditioners and generators are installed right and never stop working.

We have brought together the best in qualified technical and engineering talent and moulded them into an effective and trustworthy team that our customers rely on to keep their organisations ticking.

We support customers and sites all over Australia, New Zealand and the Pacific Islands.

We have over 2,000 assets of critical infrastructure under management, and we would love to have yours.

CORE VALUES

We believe that empathising with our customers gives us insight on how to serve them best.

We believe that providing excellence at all times is the only minimum standard.

We believe that operating with integrity and trust is the foundation of all good relationships.

We believe in making good, no matter the cost.

History

Fusion Power Systems was formed in a modest office at Port Melbourne with three employees.

Initially Fusion focused on supplying UPS systems, the core power system backing up data centres. But where there is power there is heat, and it wasn’t long before air conditioning systems were added to the mix. This continued and soon Fusion was supplying all the parts that go into making up a data centre like generators, security systems, fire suppression systems and more.

In 2013 Fusion was ranked number 7 in BRWs Australia’s fasted growing businesses, a comforting sign that the right thing was being done.

But our customers demanded more.

Soon after technicians were added to the team pool and Fusion started providing maintenance services. Never happy with the status quo Fusion quickly initiated creative innovations to improve the maintenance service experience – the legacy of which customer still enjoy today.

Now Fusion has employees working all over Australia and the pacific region, supporting hundreds of clients and thousands of pieces of equipment.

We are not resting on our achievements. There is still more to be done, and better ways to do them. The journey has just begun.

 

Advisory board

Anthony Violi
CHAIRMAN

Anthony is the founder of Fusion Power Systems. He has over 20 years experience in providing innovating solutions for complex problems.

Never afraid to innovate Anthony acts as a disruptive force in the industry by pivoting and positioning Fusion to better suit customers ever changing requirements.

Nathaniel Allen
NON EXECUTIVE DIRECTOR

Nathaniel brings a wealth of experience in running large organizations, a recent role being General Manager of Computershare (ASX:CPU).

Nathaniel also sits as executive sponsor for Fusions major accounts and oversees the company’s day to day operations and expansion plans.

Wendy Wang
NON EXECUTIVE DIRECTOR

Wendy has extensive corporate and compliance experience including being a Certified Practising Accountant (CPA) and Certified Public Accountant (CICPA). Previous roles included positions as audit and assurance manager at Ernst and Young and an accountant at Deloitte. Wendy brings a strong financial control and compliance to Fusion.

Management Team

Cameron Maclean
General Manager

Cameron is a well credentialed and proven performer in the Information and Communications Technology industry. He brings with him over 19 years of experience in a wide range of Enterprise IT solutions including Data Centre’s, Enterprise computing, Storage, Networking solutions and Software. Cameron’s career encompasses distinguished stints with Optus, Data#3 and CQR Consulting Australia which have given him valuable experience to lead the Fusion Team.

Abbie Caldon
National Customer Service Manger

Abbie has a solid background when it comes to looking after consumers. She has spent 8 years at Eaton as customer service manager. Her strong customer relationship skills are testament  to her success  in  providing  end  to  end  service  solutions  to  ensure  customer  satisfaction. She brings valuable expertise to ensure that the customer success vision is executed and delivered.

Robert King
National Service Manager- Power and cooling

Robert has over 14  years’ experience  as  a  UPS  service technician with 3 years as a National Field service manager, 12 years with Eaton a 2 years with Emerson. Throughout this time, he has worked extensively in the  commission  and  witness  test of medium to large scale data centres involving UPS and static switch systems. This included systems up to 3MVA. He brings a wealth of knowledge in the Critical Infrastructure Maintenance industry to Fusion

Expert support and services

Managing your complex technology environment whether via internal resources or multiple supplier support can be a challenge. From day to day planned operational asset maintenance and management through to critical response to unplanned events and outages, it is all packaged with inherent administrative issues, cost fluctuations and risks.

Fusion Power Systems is more than just a single touch point for maintenance, service and critical response. We deliver support for a broader range of sophisticated IT and infrastructure service management functions, supported by our unique 24/7 online portal monitoring service, Fusion Pulse. The specialist, experienced team at Fusion Power Systems backed by the immediate notifications and information delivered by Fusion Pulse ensures your business experiences minimal downtime, improved productivity and overall cost savings.

With Fusion Power Systems Integrated Services Support you can overcome that challenge, be completely informed and in control whilst improving service outcomes for your business and your customers. We will deliver the high-quality, consistent service you demand and in turn manage your risk more effectively.

Diverse client base

Our diverse client base across Australia, New Zealand and the pacific region trusts us because we are a knowledgeable and flexible partner. We can be relied on to fulfil your maintenance requirements. Drawing on our extensive experience, we can advise on best practice and act to safeguard your reputation by ensuring that your maintenance requirements runs smoothly and that the results are accurate and transparent.

Meet our clients

Fusion provides professional support for hundreds of commercial organisations.
These are some of them.